Insurance & Financial Services Ombudsman Scheme Inc (IFSO)

Insurance & Financial Services Ombudsman Scheme Inc (IFSO) is an independent service for resolving insurance and savings disputes, which is free to consumers.

The Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) investigates complaints about: all areas of insurance; investments; loans and credit; superannuation; financial advice; and foreign exchange. The IFSO Scheme receives about 300 complaints and 3000 complaint enquiries each year.

For further information:
Telephone: 0800 888 202
Website: www.ifso.nz