Telecommunication Dispute Resolution (TDR)

A free and independent service for consumers to make complaints about their telecommunication company.

The TDR service covers the majority of telecommunication companies in New Zealand. Complaints must be made to the telecommunication company concerned first, and the company given a chance to respond. Complaints can be made in writing, online or by telephone.

For further information:
Telephone: 0508 98 98 98
Email: contact@tdr.org.nz
Website: www.tdr.org.nz